Privacy Policy

1. Introduction

This Privacy Policy describes how WeOvercome.app ("we," "our," or "the application"), operated by Royle Tech, LLC—a Delaware‑registered limited liability company with its principal place of business in New York City—collects, uses, and shares information when you use our service. Our application provides tools for OCD exposure tracking, AI chat, AI exposure practice generation, journaling, and AI journal analysis, all designed to support mental health management.

2. Important Notice

WeOvercome.app is not a medical device, healthcare provider, or HIPAA‑covered entity. The content and AI‑generated outputs are provided for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. If you experience severe mental health issues, please consult a qualified mental health professional immediately.

3. Information We Collect

A. Information You Provide

• Email address for account management and communications
• OCD-related experiences and exposure tracking data
• Journal entries and personal reflections
• Chat conversations with AI features
• Feedback and other information you choose to provide

B. Automatically Collected Information

• Device information (e.g., browser type, operating system)
• Usage data (e.g., how you interact with our application)
• IP address and approximate location (country/region)
• Data collected via cookies and similar tracking technologies (see Section 6)

C. AI Services and Data Processing

We use artificial intelligence services provided by OpenAI, Together.ai, and Deepgram to power various features of our application. When you interact with these AI tools:

• Your interactions (including chat and journal inputs) may be processed by these providers.
• We ensure that data is transmitted securely to these providers.
• Each provider processes data according to its own privacy policies and our contractual agreements.
• AI‑generated content is for informational purposes only and does not constitute medical advice.

4. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the application
• Notify you about service changes and updates
• Provide customer support
• Analyze usage and trends to improve our services
• Detect, prevent, and address technical issues
• Conduct research and development to enhance functionality
• Process your interactions with our AI features in a secure and responsible manner

5. Handling Sensitive Mental Health Data

Given the sensitive nature of mental health information, we:

• Limit access to your mental health data to essential personnel only
• Do not use individual mental health data for marketing purposes
• May use anonymized, aggregated data for service improvement and research
• Allow you to request deletion of your mental health data at any time

6. Cookies and Similar Technologies

We use cookies and other tracking technologies to:

• Understand user behavior and usage patterns
• Personalize your experience
• Analyze trends and manage our service

You may adjust your browser settings to refuse cookies; however, this may affect the functionality of certain features.

7. Data Storage, Retention, and Security

We implement industry‑standard security measures to protect your information. However, no method of transmission or electronic storage is 100% secure. We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

8. International Data Transfers

If you access our service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States and other countries. We take appropriate steps to ensure that your data is handled securely and in compliance with applicable data protection laws.

9. Data Sharing and Disclosure

We may share your information under the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, merger, or acquisition
• With service providers who assist in our operations (subject to confidentiality and security obligations)

We do not sell your personal data to third parties for marketing purposes.

10. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict our use of your information
• Withdraw your consent at any time

Residents in the European Economic Area (EEA) or regions with similar data protection laws, as well as California residents under the California Consumer Privacy Act (CCPA), may have additional rights. To exercise these rights or for more information, please contact us using the details provided below.

11. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this document and post the revised policy on this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@weovercome.app